Help
Short, honest answers about how MomentBackup works. Can't find it here? Email support@momentbackup.com — a real person reads every message.
Getting started
Your first backup in three steps — what to protect, where it goes, and the one key you must keep.
Choosing a destination
External drive, NAS, or your own cloud bucket — what each one is good at.
Encryption and your recovery key
What encryption protects, how the passphrase and recovery key relate, and why losing both is final.
Getting files back
Browse to any moment, preview what a restore will do, then put files back where you want them.
Schedule and cleanup
How often backups run, how history thins out, and why your drive never silently fills.
Whole computer backup
Beyond files: a full image of the machine on Windows and Linux, and what to expect on a Mac.
Licensing and the trial
How the 21-day trial works, what happens when it ends, and why restores never stop working.
If you uninstall
What happens to your backups when the app goes away — nothing, and that's the point.